magazine

Digital journeys

How firms are developing the right strategies to keep themselves profitable

LPM INSIGHTS

How to transform your firm’s enquiry management, and avoid losing £1m a year

Amy Bruce | Marketing director, Osprey Approach | 3 December 2025
From first impressions and follow-up to client journey mapping and technology, Cremins shares how firms can transform their enquiry management to win more work and maximise growth opportunities. The financial impact of missed opportunities Enquiry handling is often overlooked, but the financial stakes are significant. “It’s a startling stat,” says Cremins. “If a firm is […]
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Time to take control of your firm’s documents

LPM | NETDOCUMENTS | 2 July 2025
A deep-dive LPM strategy-level conversation, and community Q&A, with: Andrew Wingfield, director of innovation and operations, Farringford Legal Michael Owen Hill, director of product marketing, NetDocuments Chaired by: Rupert Collins-White, co-CEO, LPM, Burlington Media Group Bringing the management of your most important work product all together under one roof is a journey of improvement for any […]
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MORE FROM LPM INSIGHTS

How to transform your firm’s enquiry management, and avoid losing £1m a year

Managed service providers v break-fix: why reactive IT is no longer enough

Managed IT Services vs Break-Fix for Law Firms

Seven steps to define a process for managing print

Effective print management enhances security

Resolution Together: avoiding professional negligence risks

RESEARCH AND SPECIAL REPORTS

Cloud special: Systems set to soar?

What does a cloud-first strategy really mean for SME law firms, and how can they leverage the changes involved for long-term success?

LPM Risk 2025

How are leaders maintaining focus on developing the agility and scalability they need to sustain growth ambitions — while staying alert to the myriad factors threatening to blow them off course? Which macro and management risks loom largest in 2025, and how are they looking to mitigate them?