User-centric cloud design for the legal sector
People should be the driving force behind technological change in legal, according to this CTS guide on user-centric cloud design.
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The legal sector is well known for being resistant to change but after years of being behind in terms of technology, the legal sector is finally catching up.
Law firms are now adopting technology to become more efficient, improve processes and offer superior value to their clients. However, there are many different technologies to choose from.
Many law firms invest in technology as though people are an after-thought, placing focus on the financial side of operations, leaving users finding their own way through a labyrinth of different systems and applications, crowded with unused features.