Amy Bruce, marketing manager at Osprey Approach, reflects on client-centricity and being a ‘digital-first’ firm – insights that were explored during the Build Better Habits webinar series.
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Optmise tech, manage costs
Amy Bruce, marketing manager at Osprey Approach, discusses the importance of making the most of your tech, at a time when efficiency is of the essence.
Who is responsible for your firm’s success?
Having a dedicated internal resource – with knowledge of legal services as well as internal systems and objectives – is a good route to effective optimisation, says Amy Bruce, marketing manager, Osprey Approach.
How leaders can foster a culture that helps to retain and attract great employees
Effective business habits and a positive culture are critical to success for a law firm, says Amy Bruce, marketing manager at Osprey Approach. Technology plays a critical role here.
How business habits impact the effectiveness of your law firm
The effectiveness of your law firm is intrinsically linked to the daily habits of your team, says Chris Pucci, CEO of Osprey Approach
Fundamental business habits for progressive law firms
Law firms in the SME market have the chance to onboard new strategies and overtake their competitors with digital-first habits – assisted by the right digital tools – says Chris Pucci, CEO of Osprey Approach
Maximise success by implementing a continuous improvement mindset
Small, incremental and manageable improvements can add up to big advantages for a law firm, according to Chris Pucci, CEO of Osprey Approach.
How to deliver quality client service
The future of legal services lies in a better client experience, according to Osprey Approach’s CEO Chris Pucci – who presents ways for firms to deliver consistency and quality in service.
New year, new habits – how good business practices can deliver long term business growth
It’s great for people to have New Year resolutions, but it’s time for your business to have some too – according to Amy Bruce, marketing manager at Osprey Approach.
Anywhere operations: the evolution of law firms
The future of work is looking distinctly hybrid, calling for a shift in culture and tech infrastructure alike. Osprey Approach marketing manager Amy Bruce presents the concept of anywhere operations – a new strategy to manage this change.