Cloud agility
Agility has been touted as what firms need to survive in today’s world. Cloud solutions can serve as a panacea — boosting profits, enhancing security and improving client experience, according to Bundledocs.
Over the past few years, we have seen an increase in the pace that technology is moving globally. Firms nowadays are competing with one another to be as agile as possible. It is commonly known that cloud-first services can revolutionise a company’s digital capabilities and provide a competitive advantage. The cloud can, not only, enhance and facilitate day-to-day operations, but the savings made through both time and costs can significantly affect the bottom line of a firm. When it comes to ensuring your firm remains agile, utilising cloud solutions can be of benefit to both the firm and your employees.
Enhanced integrations
As employees continue to work as part of remote and hybrid models it is essential that they can access the same resources as those who operate onsite. With the cloud, you can integrate the solutions that you currently use such as bundle creation software, case management and document management systems and online storage providers to ensure that essential information can be accessed by your employees at any time regardless of location. By utilising the cloud to connect your employees, you can ensure that they can continue to collaborate on their work without compromise.
Improved customer relations
In this period of economic uncertainty, many firms now find themselves looking at ways in which technology can provide them with solutions that do not compromise the customer service they provide. As we live in an increasingly digital world, it has become the norm for customers to request their files digitally as opposed to traditional means such as physical copies shared through the post. By turning to the cloud, firms and customers have greater flexibility. Innovative customer experiences can be launched in days as opposed to months and communication channels are improved as employees can make direct contact with their clients allowing them to work on cases more quickly and remotely.
Streamlining processes
A recent study found that lawyers currently have the capacity to spend just 2.5 hours every day on billable work. Overwhelming admin and sifting through physical files are just some of the reasons that can be attributed to this. In order to stop losing time, firms need to adopt solutions that streamline their processes with their firm. By using the cloud, firms can truly embrace a paperless office. This will allow employees within firms to reduce the amount of time spent searching for documents as they can be searched and identified online.
Security
Unfortunately, law firms remain among the organisations that are increasingly subjected to tocyberattacks with over a quarter of firms in a 2022 survey reporting that they had fallen victim. While previously firms were reluctant of the security that cloud solutions provided, the reality is that the security offered by cloud service providers often outstrips a firm’s individual capacity. Adopting the cloud can help to mitigate the risk of confidential data being compromised by providing a multi-layer approach to security ensuring that both the firm and clients can rest easy knowing their data is secure at all times.
When it comes to beginning your transformation into an agile firm there are evidently a number of benefits provided by cloud solutions. By utilising the cloud you are fostering an environment that benefits both your employees and clients ensuring that you are working towards future-proofing your firm.