The importance of software to a company culture
The opposite of Musk to Twitter is a digital learning community to a law firm’s workforce, empowering employees to thrive, says Adam Bullion, PracticeEvolve marketing general manager.
The shenanigans that took place at Twitter and dominated airtime under Elon Musk, culminated in Musk hiring a new CEO. If you’ve not been keeping track, here’s a short recap: Elon Musk acquired Twitter and then fired quite a few people. He also sent an all-staff email, asking employees to commit to working “long hours at high intensity” and being “extremely hardcore” or else leave the company. Having removed the blue tick verification and tweeting various harmful tweets, he’s now hired a CEO to essentially fix what he has broken.
The ongoing events at Twitter made me think about company culture and the role leaders and software play in evolving that culture. Twitter, one of the largest tech companies in the world, has always been highly regarded in terms of teamwork, culture, and appreciation for their staff. However, with abrupt changes in approach, it’s no wonder that according to reports, up to 88% of staff were unhappy with the new team approach and had plans to resign.
For the record, I don’t agree with Musk’s approach, as I believe this creates a culture of fear within a business. While it could be argued Musk is attempting to be disruptive, I believe leaders must consider how to evolve a culture and understand what teams need and want within a working environment.
Our research into the market suggests people will find innovative ways to work if they are given the right tools, the pertinent knowledge, and the time to educate themselves. It’s why PracticeEvolve have implemented EvolveCommunity, featuring EvolveLearning. By empowering users and helping them get more from the software, we are able to encourage our clients to implement a culture that helps retain brilliant people.
With the right software and service in place, firms can truly benefit in terms of productivity and efficiencies. Our research shows that over 77% of law firms believe the digital literacy of their workforce needs to improve, further supporting my belief that user competency is an integral factor in regard to culture and employee retention.
For law firms especially, I would say that empowering teams through great software plays a very important role in building a great culture. It’s the best way to enable staff to thrive within their role, driving productivity and ultimately aiding the growth of your law firm. To achieve this, firms must ensure they have the right software providers in place. It means law firms must provide technology that can be easily accessed for flexible working, have access to best-in-class software through integrations, and be able to draw on a level of service that truly ensures users are constantly improving their competency within their selected software.
If you are looking to get more from your software, talk to one of the team today and request a free demo.
