The power of collaborative technology

Document management and bundling systems can improve your firm’s client experience, internal communications and agility, says Lisa Walsh, director of marketing and business development, Bundledocs.

Over the past few years, businesses have had to adapt their ways of working. As companies began remote working and subsequently turned to a hybrid model, the expectation of employees and clients and requirements of courts and government organisations have changed. The technology sector adapted to these needs leading to an influx of new solutions within the legal sector.

The emergence of new technologies should not be viewed as a hindrance by law firms but rather as an effective way for firms to improve their employee relations and build relationships with their clients.

Enhanced communication

With legal technology, firms can now create and share documents with their clients in a fraction of the time it would have previously taken. A study conducted by Bloomberg Law found that almost “nine out of 10 attorneys reported that legal technology improves the services they provide to clients and is crucial to meeting client demands”. Clients can now receive their documents in minutes via email as opposed to the lengthy process of traditional postal methods.

The ability to share documents in real time reduces the overall time spent communicating back and forth between both parties and leads to a timelier process of benefit to both the firm and the client.

Accessible

Previously law firms stored their files on premise, leading to the requirement of employees to be physically present in the office to prepare documentation for clients and court. Additionally, due to a large number of physical files within offices, employees wasted valuable time searching for relevant documents.

With the emergence of cloud-based technology solutions, files can now be stored on the cloud and employees can access the required files in minutes on any device from any location. This approach facilitates a flexible way of working ensuring that employees can work in collaboration with their team to source and create documents whether they are based in the office or at another location.

Improved agility

As new technologies continue to emerge law firms need to adapt rapidly to keep up with expectations. A study by Lexion found that 72% of the legal professionals they surveyed believed that ‘technology helps to increase efficiencies. The implementation of legal technology within your firm helps to increase agility by reducing the time spent by in-house legal professionals on creating bundles and documents.

Our solution currently supports real-time collaboration where users can work on the same bundle at the same time. When changes are made to the document the other collaborator will see the changes immediately.

As we look to the future of legal firms, collaborative technology will remain at the forefront as an important asset to firms by reducing repetitive tasks, promoting collaboration and making the industry more accessible globally.