Enabling clients to easily pay their bills online
Douglas Jones Mercer’s practice director, Barry Davies, discusses his partnership with Legl, and how it has improved client engagement and the working capital cycle.
Looking to improve the ways customers engage with the firm, Douglas Jones Mercer’s practice director, Barry Davies, needed a way for clients to pay invoices at any time, remotely. The payment solutions available were too generic, too complex to implement or just plain clunky. Nothing in the market spoke to the requirements of a regulated law firm.
After a chance email, Davies was introduced to Legl, and it changed everything. “Legl’s online payment solution was exactly what we were looking for. Legl felt too good to be true,” says Davies.
So what made Legl’s solution different?
Master the business of law: Fundamentals and best practices
James Markham and Darren Mee, authors of The Legal MBA, share their expert insights on mastering the business side of law, offering practical advice for running a successful firm, on episode 12 of Osprey Approach's Empowering Law Firm Leaders podcast