Hedges Law’s modernisation drive in partnership with Actionstep
Hedges Law was seeking an agile system that could be adapted and tweaked without significant additional costs – Actionstep provided the necessary tools, enabling greater efficiency and cost-effectiveness.
READ THE FULL CASE STUDY HEREHedges Law is a very modern 225-year-old firm that has embraced the benefits of cloud-based technology to enable their lawyers and staff to work flexibly from anywhere, while providing the best service and advice to their clients.
Hedges Law used a case management system that was hosted through an overly complex combination of a virtual private network, the software itself and Microsoft Exchange. Despite being promoted as a cloud system, it required a whole IT infrastructure that was costly to maintain, difficult to customise/update and with so many moving parts resulted in reliability issues.
Here they speak about their experience implementing Actionstep, an end-to-end cloud-based legal practice management system via a fully virtual onboarding processes during the Covid-19 lockdown. They discuss working with law firm consulting group Cloudify Legal, their technology challenges and goals and the criteria they used to choose Actionstep as their practice management software.
