A client onboarding checklist

Effective client onboarding is a cornerstone of any successful law firm. But because every client, and every firm, is different, finding a formula that works can be a challenge. Clio’s client onboarding checklist illustrates a best-practice approach.

|Clio|

With the Clio client onboarding checklist, you’ll not only be able to deliver an intake experience that makes sense for your firm — but also one that is smooth and straightforward for your clients.

In this checklist, you’ll find all the steps needed to successfully engage a new client, including:

  •  How to capture interest
  • Effective client screening
  • Conducting your first meeting
  • What comes after onboarding.

Whether you’re a seasoned solicitor, or a legal professional seeking to enhance your firm’s operations, this checklist provides a blueprint for a seamless, effective and profitable client onboarding experience.

How LCI Law reclaims time with Clio

LCI Law | Clio |
LCI Law simplifies time-tracking and invoicing using Clio — making it a key contributor to the firm’s growth and success

Digital transformation top priority for law firms in 2025

| OneAdvanced |
Technological readiness is a key issue for law firms this year, new research from OneAdvanced shows, with legal businesses increasingly prioritising digital transformation